Travel Certificates
Under various circumstances, passengers and travel partners can receive a travel certificate from us. If you were able to obtain a Sunlight Air travel certificate and would like to redeem it, kindly input the following details to get started!
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Inclusions: This travel voucher entitles the bearer to one (1) one-way ticket to any destination served by Sunlight Air and comes with 10 kg checked and 7 kg carry-on baggage allowance. Taxes and terminal fees are excluded and may be paid upon or after redemption of this certificate.
Any add-ons such as additional baggage, seat selection, and insurance will be subject to additional fees, which may be paid upon or after redemption of the voucher or at least forty-eight (48) hours prior to the departure date.
Redemption: This travel voucher may only be redeemed through the official Sunlight Air Travel Certificate portal (https://www.unlightair.ph/travelcert) and can be used for any Sunlight Air flight. Vouchers may not be redeemed at travel agencies or other travel websites. This travel voucher is not valid for bookings during embargo dates, holidays, and peak periods.
Validity: Redemption and new travel date must be completed within the validity period. Prior reservation is required, and seats are subject to availability. This voucher is not eligible for travel during holidays and peak season dates. Redemptions made outside the validity period are not allowed. The validity period will not be extended.
Ticketing information: Travel vouchers are non-transferable and may not be sold, traded or bartered, non-returnable, non-endorsable, and may not be redeemed for cash, check, or credit. Vouchers are not valid in conjunction with other promotions, discounts, or privileges. No credits or rebates shall be applied to the unused portion of the certificate. Certificates will not be replaced if lost or stolen.
Rebooking: Once issued, rebooking is allowed with a fee and must be made at least 72 hours before original departure and travel must remain within the voucher validity period. Fare difference and additional taxes shall be collected whenever applicable. Failure to cancel prior to departure will result in the forfeiture of the ticket.
The decision and/or interpretation of Sunlight Air regarding the terms and conditions of this agreement, including the right to supply additional terms and conditions not expressly stated herein, shall be final, conclusive, and binding for the Parties.
By redeeming and using the Sunlight Air voucher, the passenger agrees to be bound by these Terms and Conditions as well as Sunlight Air’s Conditions of Carriage at the time of purchase and/or redemption.
Carriage of passengers and baggage is subject to Sunlight Air’s Conditions of Carriage.
Management reserves the right to refuse boarding and carriage to any passenger who violates any item in the Conditions of Carriage. For the complete Conditions of Carriage, refer to sunlight air.ph/conditions-of-carriage.
For manage flight booking, corrections, seat requests, or any questions about the fare and ticket rules, please contact reservations at, customercare@sunlightair.ph or Call +632 852 80808.
Office Hours are Monday-Friday from 8:00 AM – 05:00PM
For the Terms and Conditions of our complimentary travel certificate, kindly refer to the back portion of the document.