PERSONAL INFORMATION WE COLLECT
“Personal Information” refers to any information from which your identity is apparent or can be reasonably and directly ascertained, or when put together with other information would directly and certainly identify you, which includes “sensitive personal information”, such as but not limited to the following:
Your name, age, date of birth, gender, contact details [address, telephone number (including home and mobile phone numbers), Email address], Nationality, Passport Details
Details related to your flights and other travel details
Payment details (such as credit/debit card number and expiry date) provided in connection with the purchase of our products and services, if applicable
Your dietary requirements and health issues or medical information which you voluntary provide to us in connection with your use of our products and services
And such other additional information that will be required in relation with herein declared purpose and use of information
If the Personal Information was provided by a minor or one who is not legally capable of entering into contractual transactions without parental or guardian consent, the parent or guardian shall be responsible in giving the consent required under this Policy and in correcting any information given or in informing us that the information should be disregarded or deleted.
PERSONAL INFORMATION OTHER THAN YOURS
When you disclose to us another person’s personal information (e.g. your dependent, spouse, children and/or parents) you hereby represent that you have the authority to do so and you attest that consent has been obtained from that person to disclose and process personal information in accordance with this Policy.
PROCESSING OF INFORMATION BY THIRD PARTY
USE OF THE PERSONAL INFORMATION
We will use your personal information for the following purposes:
To verify your identity and contact detail
To process your booking and other incidental request;
To communicate with you about your booking, travel, freight and other arrangements;
To process your payment and/or refund;
To personalize your travel experience or provide services tailored to your requirements;
To ensure the safety and security of all passengers when travelling with us, including investigating security and screening issues;
To conduct marketing activities including sending out of email and SMS, for our products and services, or products and services of third parties, and to conduct market and other historical and scientific research to improve our products, services and marketing activities and generating consumer insights which may include combining personal information from third parties or public sources;
To maintain records and comply with our legal obligations, including laws relating to immigration, customs and border security.
For customer support, including resolving and providing assistance for mishandled or missing baggage claims or responding to other inquiries, requests or investigation;
Any other purpose relating to any of the above
TO WHOM DO WE SHARE YOUR PERSONAL INFORMATION
In compliance with this Policy, your personal information may be shared to third parties in connection with the sale and provision of our travel and freight services; and Our service providers and suppliers, including those providing billing services, catering services, car services, tour operators, hotel partners, airport lounge operations, marketing services, ground handling services (such as check-in agents, freight handling and special assistance), providing customer service and operate call centers, conducting market research and analysis, providing information technology services such as airline related systems, data storage, distribution services, passenger and freight booking and processing systems, communication networks, software and system development, maintenance and support, and information processing, analysis and reporting; and providing services in the course of investigating a complaint or a security incident.
In compliance with our legal obligations under the law, we will disclose your Personal Information upon the request of the respective authorized officers.
RIGHTS OF DATA SUBJECT
The Personal Information you have provided us shall be retained for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements with third parties. You may exercise your Rights including but not limited to Access, Modify and Delete the Personal Information and change marketing preferences, by contacting us through the information provided below:
Company: Sunlight Express Airways Corporation
Address: 10Flr. Ri-Rance Corporate Center 1, Block 2 Lot 16, ASEANA Business Centre, Parañaque City, Philippines
POLICY FOR CAMERA SURVEILLANCE
Sunlight Air uses CCTV system in capturing images and videos of employees, passengers, clients and visitors to monitor security, crime and emergency incidents or situations within the premises. The CCTV data is stored in secure locations, accessed by authorized Sunlight Air personnel for legitimate purposes and may be shared with appropriate authority for investigatory purposes.
Individuals identified on the CCTV system have the right to ask for access to footage subject to confirmation and approval of Sunlight Air’s Management.
UPDATES TO THE POLICY
Sunlight Air may amend this Policy from time to time. Sunlight Air may also update this policy to apply changes to new laws and regulations affecting the data privacy act, as well as changes in our business operations and environment. Any update will be posted on the Sunlight Air website with a date so that you are informed of the latest Policy update.