Contact Us

Your journey matters to us, and we're here to ensure it is seamless and enjoyable!

For urgent assistance, you may reach out to us through the following channels:

Phone Support

General Inquiries

+63 2 5328 0808

Mon - Sun | 7AM - 7PM

Ticket Inquiries

+63 999 884 2146 - Viber

Mon - Sun | 8AM - 5PM

Vacations Inquiries

+63 998 974 0266

Mon - Fri | 8AM - 5PM

Chat Support

Facebook Messenger /

Instagram Direct Message

Tue - Fri | 8AM - 10PM

Sat - Mon | 8AM - 5PM

Email Support

Reservations / General Inquiries

customercare@sunlightair.ph

Group Desk

groups@sunlightair.ph

Baggage Concerns

airportbaggageunit@sunlightair.ph

Vacations Inquiries

travel@sunlightair.ph

SmartPass

smartpass@sunlightair.ph

Refunds/ Travel Funds

refunds@sunlightair.ph

If reaching us through the provided channels is not feasible, consider utilizing our user-friendly form. Our dedicated team member will connect with you and prioritize those with flights within the next 72 hours. Your convenience is our commitment, and we're here to ensure swift assistance for your travel needs.