Contact Us

Your journey matters to us, and we're here to ensure it is seamless and enjoyable!

For urgent assistance, you may reach out to us through the following channels:

Phone Support

General Inquiries

+63 2 5328 0808

Mon - Sun | 7AM - 7PM

Ticket Inquiries

+63 999 884 2146 - Viber

Mon - Sun | 8AM - 5PM

Chat Support

Facebook Messenger /

Instagram Direct Message

Wed - Fri | 8AM - 10PM

Sat - Tue | 8AM - 5PM

Email Support

Reservations / General Inquiries

customercare@sunlightair.ph

Group Desk

groups@sunlightair.ph

Baggage Concerns

airportbaggageunit@sunlightair.ph

SmartPass

smartpass@sunlightair.ph

Refunds/ Travel Funds

refunds@sunlightair.ph