Personal Information' encompasses any data from which your identity is evident or reasonably and directly identifiable. This also extends to information that, when combined with other data, could definitively identify you. This includes what is termed 'sensitive personal information,' such as but not limited to:

• Identifiers like your name, age, date of birth, gender, and contact details (including address, telephone numbers - both home and mobile, and email address)

• Nationality and passport details

• Information related to your flights and other travel details

• Payment specifics (such as credit/debit card numbers and expiry dates) provided during the purchase of our products and services, if applicable

• Dietary preferences, health issues, or medical information voluntarily disclosed in connection with our products and services

• Any additional information necessary concerning the declared purpose and use of the provided information

In instances where Personal Information is supplied by a minor or someone legally incapable of contractual agreements without parental or guardian consent, the responsibility lies with the parent or guardian. They are required to provide the necessary consent under this Policy, rectify any information, or inform us of data that should be disregarded or deleted.

When you provide us with personal information concerning another individual (such as your dependent, spouse, children, and/or parents), you affirm that you possess the necessary authority to do so. Additionally, you confirm that consent has been duly obtained from that individual to disclose and process their personal information in adherence to this Policy.

This Policy does not apply to third-party service providers. Any handling of your Personal Information on these third-party platforms is governed by their respective privacy policies. Sunlight Air bears no responsibility for the data collected and processed by these third parties, and Sunlight Air cannot be held liable for any losses, damages, or injuries resulting from or related to the utilization or dependence on such third-party information.

• We will use your personal information for the following purposes:

• Verifying your identity and contact details.

• Processing your booking and handling other incidental requests.

• Communication regarding your bookings, travel, freight, and other arrangements.

• Handling payment transactions and/or refunds.

• Personalizing your travel experiences or providing tailored services to meet your needs.

• Ensuring the safety and security of all passengers during travel, which includes investigating security and screening matters.

• Conducting marketing activities such as sending emails and SMS for our products/services or those of third parties. Additionally, performing market research, historical analysis, scientific research to enhance our products, services, marketing strategies, and generating consumer insights. This may involve combining personal information from third parties or public sources.

• Maintaining records and fulfilling our legal obligations, including compliance with immigration, customs, and border security laws.

• Providing customer support, which includes resolving mishandled or missing baggage claims, addressing inquiries, requests, or investigations.

• Any other purpose related to the aforementioned.

Your provided Personal Information will be retained for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce agreements with third parties. You may exercise your rights, including but not limited to accessing, modifying, and deleting Personal Information, as well as changing marketing preferences, by contacting us using the information provided below.

Sunlight Air uses a CCTV system in capturing images and videos of employees, passengers, clients and visitors to monitor security, crime and emergency incidents or situations within the premises. The CCTV data is stored in secure locations, accessed by authorized Sunlight Air personnel for legitimate purposes and may be shared with appropriate authority for investigatory purposes.

Individuals identified on the CCTV system have the right to ask for access to footage subject to confirmation and approval of Sunlight Air’s Management.

Sunlight Air reserves the right to amend this Policy periodically. Such updates may include changes due to new laws and regulations impacting data privacy, as well as alterations in our business operations and environment. Any modifications will be posted on the Sunlight Air website, accompanied by a date, to ensure you are informed about the latest Policy updates.